Unit 1: Introduction to Business Communication
In this unit, you will gain a better understanding of how communication forms a part of your self-concept, helping you understand yourself and others, solve problems and learn new things, and build your career. You will learn about the transactional and constructivist models of the communication process as well as the eight most widely recognized elements involved in that process. You will also learn to distinguish the four audience-based contexts of communication and will discover the challenges in framing business communication, which is ethical and effective.
Completing this unit should take you approximately 5 hours.