• Unit 2: Listening in Human Communication

    Listening is a fundamental component of effective communication. In unit two you will learn how to be a good listener and understand the role active listening plays in various communication settings.

    Completing this unit should take you approximately 2 hours.

    • The Importance of Listening URL

      Read this chapter, beginning with the chapter introduction. This chapter discusses the importance of listening as part of human communication transactions. Attempt the exercises at the end of each reading as well as the chapter exercises in section 4.6.

    • 5 Simple Ways to Become a Better Listener Page

      Watch these tips for improving your listening skills. You should try to have genuine interest in the person speaking to you, maintain comfortable eye contact, take notes, and ask questions.