• 1.3: Misunderstandings or Disagreements from Organizational Structure

    The structure a company uses to organize its leadership, areas of authority and responsibility, and decision-making processes can cause conflict and misunderstandings among employees within its organization.

    For example, a lack of transparency about the formal processes employees follow or the hierarchy among individuals and departments can cause employees to have conflicting expectations about their goals, standards, or decision-making authority. The misunderstandings that arise when leaders fail to communicate clearly and with transparency can cause internal confusion and turmoil.