• Unit 3: Diversity in the Workplace

    The workplace is made up of unique individuals who embody various cultures, attitudes, and philosophies. You may have heard the phrase, "two heads are better than one," and diversity can indeed add value to a company due to the benefits gained from additional perspectives and talents. In recent years, diversity in the workplace has grown to be an important and valued issue within corporate culture. However, diversity is not without its challenges, because the relationship between individual values and workplace culture can be complex. Miscommunication and insensitivity may occur when employees are unaware of colleagues' or clients' customs. Mastering professional etiquette includes gaining an understanding of the various cultural norms in your own work environment. In the third and final unit of this course, you will discover the impact of diversity in the workplace and study the importance of practicing cultural awareness. You also will identify resources for learning about different cultural practices and taboos in order to avoid any insensitivity.

    Completing this unit should take you approximately 1 hour.