• Unit 3: Diversity in the Workplace

    Organizations that encourage their employees to share new and creative ideas to get a competitive edge. Practices that foster diversity and inclusion increase employee satisfaction by making everyone feel like a valuable member of a team working together toward a common goal. Bringing people who have different ideas and experiences together creates a diverse community that can harness the talents of each individual for the good of the whole. While many companies have a diverse workforce, it takes effort and understanding to create an inclusive environment where everyone feels like they are valuable and appreciated. In this unit, we explore diversity and inclusion in the workplace.

    Completing this unit should take you approximately 1 hour.

    • 3.1: Diversity and Cultural Awareness

      Businesses frequently address issues related to employees' gender, race, religion, physical disabilities, age, and sexual orientations. In addition to guaranteeing legal protections for employees, successful employers ensure a top-to-bottom company culture that encourages every employee to respect others. Fostering an inclusive work environment creates an attractive workplace that will attract the best talent.

    • 3.2: Intercultural Communication Competence

      Engaging in intercultural communication competence helps you become mindful of your own communication and ability to tolerate uncertain situations. Brenda J. Allen coined the phrase "thinking under the influence" (TUI). This term refers to our reflexive thoughts and feelings that can lead to prejudging and stereotyping.

      Cross-cultural competence describes a set of cognitive, behavioral, and motivational components that help us adapt to intercultural environments. Cross-cultural competence, language proficiency, and regional expertise are three critical building blocks of intercultural competence. Today's firms must attract, train, and retain a diverse workforce to be able to compete. Managing the overall diversity of the organization often falls to human resource professionals. The role of HR professionals has changed to meet these new demands.

    • Unit 3 Assessment