PRDV217: Introduction to Sales

This course examines communication practices in the professional sales occupation and will help you enhance your success in many facets of the business profession. It describes the sales field and discusses the communication skills needed to support your professional sales practice.

We begin by exploring various relationships in professional sales, the kinds of work salespeople do, and the skills you need to communicate effectively in business. We explore the critical role ethics plays in being an effective salesperson and business leader. Finally, we discuss communication skills in development, public speaking, and working as a part of a sales team.