• 2.3: Competency Modeling and KSAs

    • The Importance of KSAs (Knowledge, Skills, and Abilities) Page

      Read this article, which discusses knowledge, skills, and abilities (KSAs) and discusses the qualifications and attributes a job candidate will need to perform for a particular position. This authors focus on obtaining a job in the U.S. federal government, but you can apply their insight to identify and apply KSAs to any position opening.

    • The Dunning-Kruger Effect: Why Once a Fool, Always a Fool URL
      This article discusses the Dunning-Kruger Effect, noting that poor performers most often fail to learn from their mistakes. This inability to self-critique and self-correct poses obstacles for HR. While HR can provide feedback channels for employees to learn from, employees must also possess the skills needed to identify and remedy weaknesses in their own performance. Make the connection between these obstacles and the important task of HR to properly assess knowledge, skills, and abilities to find valuable human resources.