8.2: Employee Relations and Human Capital Management
- Read this chapter that documents the important concepts of communication strategies and management styles. Complete the Chapter Case at the end regarding developing an outline for a training program on effective management as well as communicating to employees.
Read this brief definition of employee relations.
- This short video notes, through 10 myths, the tremendous value in effective employee relations.
- This important article notes the critical importance of trust between managers and employees and its impact on performance. Undoubtedly, trust is a necessary component in all industries. But, can you think of some industries that trust may play an even more important role in organizational effectiveness?