• Unit 2: Interpersonal and Intrapersonal Business Communication

    This final unit examines interpersonal communication for better workplace interactions. Interpersonal communication means how we talk and listen to others. This skill is crucial for building strong relationships with colleagues, bosses, and clients. In this unit, you will also explore how to express yourself clearly and respectfully, ensuring your messages are understood.

    Completing this unit should take you approximately 8 hours.