2.2: Attitudes
The chapter goes into greater detail on how attitudes affect work behaviors. As you read, focus on understanding cross-cultural differences in job attitudes and behaviors at work.
Complete this Open Enneagram of Personality Scales Test. Reflect on your personality and see where your workplace strengths fall and how you can improve upon your weaknesses.
Complete the module by reading the mateterials and pay close attention to the identifiers for a high EQ. Make a two columns labeled strengths and weaknesses and write down each character trait in the appropriate column. After reviewing your results, see where your workplace strengths fall and how you can improve upon your weaknesses.
Stress and emotions are two critical elements that influence a person's perception. As you read this chapter, also think about the role that emotions play in behavior. We will then introduce you to the concept of emotional intelligence. Pay particular attention to the concepts of self-awareness, self-management, social awareness, and relationship management. How do these concepts relate to individual performance? The chapter concludes with a discussion on the role of national culture on stress.
Review this presentation. As you read, think about your own experiences in dealing with emotion and burnout in the workplace. What role does emotion play in contemporary organizations? How has this changed over the past 100 years? What factors may have contributed to this? How do the physical and mental environments of workers affect them?