Assignments

© Saylor Academy 2010-2024 except as otherwise noted. Excluding course final exams, content authored by Saylor Academy is available under a Creative Commons Attribution 3.0 Unported license. Third-party materials are the copyright of their respective owners and shared under various licenses. See detailed licensing information. Saylor Academy®, Saylor.org®, and Harnessing Technology to Make Education Free® are trade names of the Constitution Foundation, a 501(c)(3) organization through which our educational activities are conducted.

Course Syllabus

ENGL210: Technical Writing

COURSE INTRODUCTION

Course Syllabus

Unit 1: Audience Analysis

1.1: Audience Analysis

1.1.1: Who are They and What do They Know?

1.1.2: What do They Need to Know or Do?

1.2: How does Audience Impact Delivery?

1.2.1: Word Choice

1.2.2: Formatting

1.2.3: Purpose

Unit 1 Assessment

Unit 2: Internal Communication: Writing Memos and Emails

2.1.1: Purpose

2.1.2: Format and Delivery

2.1.3: Subject Lines

2.1.4: Paragraphs, White Space, and Bullets

2.2.1: Purpose

2.2.2: Best Practices for Emails

2.3: Ethics of Electronic Communication

2.3.1: CC and BCC

2.3.2: Confidentiality

2.3.3: Legal Requirements for Record Keeping

Unit 2 Assessment

Unit 3: External Communication: Formal Letters

3.1: Overview of Formal Letter Writing

3.2: Business Letter Format

3.3.1: Application Letters

3.3.2: Inquiry Letters

3.3.3: Complaint and Adjustment Letters

Unit 3 Assessment

Unit 4: Using Visuals to Convey Information

4.1: Visuals Based on Numeric Data

4.2.1: Choosing Graphics

4.2.2: Types of Graphics

4.2.3: Using Existing Images: Understanding Copyright

4.3: Multimedia in Technical Writing

4.4: Integrating Visuals

4.5.1: Data Presentation

4.5.2: Photoshop

Unit 4 Assessment

Unit 5: Process Documentation

5.1: Planning for the Process Document

5.2.1: Organization and Formatting

5.2.2: Supplementing with Visuals

5.2.3: Language Concerns

5.2.4: Concrete Language

5.2.5: Anticipating Audience Reaction

Unit 5 Assessment

Unit 6: Writing Proposals

6.1: Planning for a Proposal

6.2: Tools of Persuasion

6.3: Writing a Proposal

6.4: Formatting

Unit 6 Assessment

Hidden

Unit 7: Communicating on the Internet

7.1: "New Media" and Generating Content for the Web

7.2: Blogging

7.3.1: Getting Started with Social Media

7.3.2: Online Markets

7.3.3: Using Social Media Tools

7.3.4: Using Social Media Effectively

7.3.5: Twitter

7.4: Discussion Forums

7.5: Wikis

7.6: Concerns for Online Writing

Unit 7 Assessment

Study Guide

Course Feedback Survey

Certificate Final Exam

Archived Materials

Assignments