Multicultural Teams
Glossary
- adaptation - Technique of working with or around differences
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structural intervention - Technique of reorganizing to reduce friction on a team
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managerial intervention - Technique of making decisions by management and without team involvement
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Technique of last resort - removal of a team member
- cultural intelligence - A skill that enables individuals to function effectively in cross-cultural environments
- cognitive complexity - The ability to view situations from more than one cultural framework
- head, body, and heart - Techniques for becoming more adept in cross-cultural skills - learning about cultures (head), physical manifestations of culture (body), and emotional commitment to new culture (heart)