Conflict Resolution Strategies

Learning Objectives

After studying this unit, you will be able to:

  • rank several types of response to conflict in the workplace in order of most appropriate to least
    • explain a collaborative approach to resolving workplace conflict


    Source: Jordan Smith, https://pressbooks.senecacollege.ca/buscomm/chapter/11-2-conflict-resolution-strategies/
    Creative Commons License This work is licensed under a Creative Commons Attribution 4.0 License.