Strategies for Effective Communication

Give feedback that is specific and descriptive

Give feedback that is concrete and specific. Your directions should tell the person exactly what she or he is doing well and what needs improvement. For example, saying, "You did a good job on the buffet tonight" may make the apprentices feel good, but it will not help them understand exactly what you feel was performed well. You could provide more information by saying, "You did a good job of serving the roast beef tonight. You sliced the beef thinly and evenly, and you always asked the guests for their preferences before serving".