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Successful Employee Communication

Communication Strategies

Exercises

  1. Learn more about your EI by going to http://www.queendom.com/tests/access_page/index.htm?idRegTest=1121 and taking the test. Then answer the following questions:

    1. What did the test say about your EI?
    2. What are some things you can do to improve your EI? What strategies might you use to improve your EI?
  2. Which communication style, the expresser, driver, relater, or analytical, do you typically use? How can you get better at understanding other people's style and get comfortable communicating in their style?
  3. Do you tend to be passive, assertive, or aggressive? Give an example of when you used each style and discuss the result.
  4. Take a few hours and watch the body language of the people in your workplace or personal life. Pay careful attention, really being aware of body language. What was the situation? What kinds of body language did they show?