Interpersonal Communication Processes
Conflict and Interpersonal Communication
Exercises
- Of the five conflict management strategies, is
there one that you use more often than others? Why or why not? Do you
think people are predisposed to one style over the others based on their
personality or other characteristics? If so, what personality traits do
you think would lead a person to each style?
- Review the example of D'Shaun and Rosa. If you
were in their situation, what do you think the best style to use would
be and why?
- Of the conflict triggers discussed (demands,
cumulative annoyance, rejection, one-upping, and mindreading) which one
do you find most often triggers a negative reaction from you? What
strategies can you use to better manage the trigger and more effectively
manage conflict?