Importance |
Work Activity |
Work Activity
Description |
94 |
Communicating with Supervisors,
Peers, or Subordinates |
Providing information to
supervisors, co-workers, and subordinates by telephone, in written form,
e-mail, or in person. |
94 |
Communicating with People
Outside the Organization |
Communicating with people
outside the organization, representing the organization to customers, the
public, government, and other external sources. This information can be
exchanged in person, in writing, or by telephone or e-mail. |
93 |
Getting Information |
Observing, receiving, and
otherwise obtaining information from all relevant sources. |
90 |
Establishing and Maintaining
Interpersonal Relationships |
Developing constructive and
cooperative working relationships with others, and maintaining them over
time. |
88 |
Developing Objectives and
Strategies |
Establishing long-range
objectives and specifying the strategies and actions to achieve them. |
86 |
Thinking Creatively |
Developing, designing, or
creating new applications, ideas, relationships, systems, or products,
including artistic contributions. |
85 |
Making Decisions and Solving
Problems |
Analyzing information and
evaluating results to choose the best solution and solve problems. |
85 |
Organizing, Planning, and
Prioritizing Work |
Developing specific goals and
plans to prioritize, organize, and accomplish your work. |
82 |
Updating and Using Relevant
Knowledge |
Keeping up-to-date technically
and applying new knowledge to your job. |
81 |
Working with Computers |
Using computers and computer
systems (including hardware and software) to program, write software, set up
functions, enter data, or process information. |
80 |
Performing for or Working
Directly with the Public |
Performing for people or dealing
directly with the public. This includes serving customers in restaurants and
stores, and receiving clients or guests. |
79 |
Providing Consultation and
Advice to Others |
Providing guidance and expert
advice to management or other groups on technical, systems-, or
process-related topics. |
76 |
Interpreting the Meaning of
Information for Others |
Translating or explaining what
information means and how it can be used. |
74 |
Identifying Objects, Actions,
and Events |
Identifying information by
categorizing, estimating, recognizing differences or similarities, and
detecting changes in circumstances or events. |
74 |
Coordinating the Work and
Activities of Others |
Getting members of a group to
work together to accomplish tasks. |
73 |
Developing and Building Teams |
Encouraging and building mutual
trust, respect, and cooperation among team members. |
72 |
Selling or Influencing Others |
Convincing others to buy
merchandise/goods or to otherwise change their minds or actions. |
67 |
Resolving Conflicts and
Negotiating with Others |
Handling complaints, settling
disputes, and resolving grievances and conflicts, or otherwise negotiating
with others. |
66 |
Scheduling Work and Activities |
Scheduling events, programs, and
activities, as well as the work of others. |
65 |
Coaching and Developing Others |
Identifying the developmental
needs of others and coaching, mentoring, or otherwise helping others to
improve their knowledge or skills. |
61 |
Analyzing Data or Information |
Identifying the underlying
principles, reasons, or facts of information by breaking down information or
data into separate parts. |
60 |
Guiding, Directing, and
Motivating Subordinates |
Providing guidance and direction
to subordinates, including setting performance standards and monitoring
performance. |
59 |
Processing Information |
Compiling, coding, categorizing,
calculating, tabulating, auditing, or verifying information or data. |
57 |
Monitoring and Controlling
Resources |
Monitoring and controlling
resources and overseeing the spending of money. |
55 |
Training and Teaching Others |
Identifying the educational
needs of others, developing formal educational or training programs or
classes, and teaching or instructing others. |
51 |
Monitoring Processes, Materials,
or Surroundings |
Monitoring and reviewing
information from materials, events, or the environment, to detect or assess
problems. |
50 |
Evaluating Information to
Determine Compliance with Standards |
Using relevant information and
individual judgment to determine whether events or processes comply with
laws, regulations, or standards. |
50 |
Performing Administrative
Activities |
Performing day-to-day
administrative tasks such as maintaining information files and processing
paperwork. |
49 |
Documenting/Recording
Information |
Entering, transcribing,
recording, storing, or maintaining information in written or
electronic/magnetic form. |
43 |
Assisting and Caring for Others |
Providing personal assistance,
medical attention, emotional support, or other personal care to others such
as coworkers, customers, or patients. |
40 |
Estimating the Quantifiable
Characteristics of Products, Events, or Information |
Estimating sizes, distances, and
quantities; or determining time, costs, resources, or materials needed to
perform a work activity. |
39 |
Judging the Qualities of
Objects, Services, or People |
Assessing the value, importance,
or quality of things or people. |
39 |
Staffing Organizational Units |
Recruiting, interviewing,
selecting, hiring, and promoting employees in an organization. |
15 |
Performing General Physical
Activities |
Performing physical activities
that require considerable use of your arms and legs and moving your whole
body, such as climbing, lifting, balancing, walking, stooping, and handling
materials. |
15 |
Handling and Moving Objects |
Using hands and arms in
handling, installing, positioning, and moving materials, and manipulating
things. |
10 |
Operating Vehicles, Mechanized
Devices, or Equipment |
Running, maneuvering,
navigating, or driving vehicles or mechanized equipment, such as forklifts,
passenger vehicles, aircraft, or watercraft. |
10 |
Drafting, Laying Out, and
Specifying Technical Devices, Parts, and Equipment |
Providing documentation,
detailed instructions, drawings, or specifications to tell others about how
devices, parts, equipment, or structures are to be fabricated, constructed,
assembled, modified, maintained, or used. |
9 |
Controlling Machines and
Processes |
Using either control mechanisms
or direct physical activity to operate machines or processes (not including
computers or vehicles). |
7 |
Inspecting Equipment,
Structures, or Materials |
Inspecting equipment,
structures, or materials to identify the cause of errors or other problems or
defects. |
6 |
Repairing and Maintaining
Electronic Equipment |
Servicing, repairing,
calibrating, regulating, fine-tuning, or testing machines, devices, and
equipment that operate primarily on the basis of electrical or electronic
(not mechanical) principles. |
1 |
Repairing and Maintaining
Mechanical Equipment |
Servicing, repairing, adjusting,
and testing machines, devices, moving parts, and equipment that operate
primarily on the basis of mechanical (not electronic) principles. |