Managerial Skills
Interpersonal Skills
As you move up the corporate ladder, you'll find that you can't do
everything yourself: you'll have to rely on other people to help you
achieve the goals for which you're responsible. That's why interpersonal skills – the
ability to get along with and motivate other people – are critical for
managers in mid-level positions. These managers play a pivotal role
because they report to top-level managers while overseeing the
activities of first-line managers. Thus, they need strong working
relationships with individuals at all levels and in all areas. More than
most other managers, they must use "people skills" to foster teamwork,
build trust, manage conflict, and encourage improvement.