Marketing Research and Market Intelligence

Steps in the Marketing Research Process

Review Questions

  1. Explain why it's important to carefully define the problem or opportunity a marketing research study is designed to investigate.
  2. Describe the different types of problems that can occur when marketing research professionals develop questions for surveys.
  3. How does a probability sample differ from a nonprobability sample?
  4. What makes a marketing research study valid? What makes a marketing research study reliable?
  5. What sections should be included in a marketing research report? What is each section designed to do?