Old to New Media
Site: | Saylor Academy |
Course: | BUS203: Principles of Marketing |
Book: | Old to New Media |
Printed by: | Guest user |
Date: | Thursday, 3 April 2025, 4:17 AM |
Description
Read this article. Social media has avenues to advertise products or services. It is important to use social media with a purpose and plan. It is a way to create impressions, build equity, and sell products or services.
Old to New Media
Social media have evolved through human cultural practices along with technological affordances.
At what age should a child have social media?
In today's society it is impossible to go out in public, and not see someone looking down at their phones. Our phones are the first thing we look at in the morning, and the last at night. We have become so glued to them, it can be difficult to hold a simple conversation. We even use our phones for the sole purpose of not having to interact with others in public. When we use our phones out in public just to avoid conversing with other people we are not only being very anti social, but we are practicing civil inattention. Everyone always says it's teens who use their phones the most, and maybe that's true, but why is that the case? Is it because we have more social media accounts, or more followers? Or is it because we choose to use our phones to distract us from the real world? I believe this is true for a number of reasons but the main one being, we've never known any different.
iPhones were first released when today's teens were very young, and many of us acquired our first phone before we even hit our teenage years. It seems kids today are on social media at a much younger age, and now even elementary school kids have cell phones. The childhood experience is so different from what it used to be, but now so is the normal adulthood experience. Before iPhones we all had to get our news from broadcast media, and now we check our social media for updates on the world.
So what age is too young for a social media presence? I interviewed a Freshman at The University of Arizona to share her first experiences with social media, and get her take on how young is too young.
Amara (a pseudonym) is 18 years old, and has an iPhone just like every other college student her age, but the difference between her, and many other of these students is that she didn't even have a phone until she was 16 in her Sophomore year of high school. Amara's parents were very strict about phones and didn't want their only child active on social media at such a young age, and since the only phone she wanted was an iphone, where it is extremely easy to access social media, she was not allowed a phone until she turned 16. This was difficult for Amara for a few reasons, the first being she couldn't contact her parents after school when they needed to pick her up, she couldn't talk to her friends outside of school, and she always felt very out of the loop. Vine was very big the year all of Amara's friends started getting phones and when they would all talk about the latest videos she couldn't participate in any of the conversations. Amara's parents valued their young daughter's privacy over her social life, and at the time this upset Amara very much, but now as she's older she feels happy that she had different experiences than her classmates.
While other kids talked only through their phones, Amara had to meet up with her friends in person, and she had to have the childhood experiences her classmates never would. She played outside, and did normal kids stuff. This is why I believe that parents should wait as long as possible to get their kids phones, because every child should have those experiences of making plans with friend's in person, and playing together outside of school. Kids need the experience of being kids, before they should have any presence on social media. Amara's parents were also worried of any harm that may have come to their daughter if she had had a phone at a younger age. Cyberbullying is so common, and it is so easy for kids to be mean behind a screen. Younger kids especially think it's ok to say hurtful things over the phone because they can't see the other person, so they think it's no big deal. Kids should not be active on social media until they are mature enough to use it properly. Kids should enjoy their childhood while it lasts, and then enjoy all the good of social media when they are old enough to appreciate it.
It is important to understand the relationships between older media and social media. By older media, I mean the industry-produced form of mass communication available in the US before digital social media became a thing, such as television, radio, newspapers, books, magazines, etc.
Older media can be referred to by other names, such as traditional media. And then there are subcategories of older media: broadcast media are one subcategory of older media, including television and radio, that communicates from one source to many viewers at once. Print media are a paper-based subcategory of older media such as newspapers, books, and magazines, that many users access individually.
Source: Diana Daly, https://opentextbooks.library.arizona.edu/hrsm/chapter/identity/ This work is licensed under a Creative Commons Attribution 3.0 License.
Media convergence
New digital media devices inherit many qualities and functions of older media and forms of communication.

Mobile Phone Evolution: The shapes of mobile phones have evolved over time to become less similar to older analog phones.
Here's
an example: When your phone camera snaps a digital photo, it probably
makes this sound or something like it. That sound is the sound of a
shutter opening and closing. It is a sound that analog (non-digital)
cameras have to make in order to function.
Digital
cameras don't have shutters; they function through chips that sense
light coming into the lens. So why do so many digital cameras make that
shutter sound? Because developers wanted your device to signal to you
that the photo was taken, and that sound has become associated with
picture taking in our society. Media scholar Henry Jenkins calls this
type of blending of old and new media "technological convergence".
(Convergence just means coming together while moving through time).
Technological convergence is one of several types of media convergence
that Jenkins writes are crucial to understanding our media world today.
Our
technologies are full of convergences with older, traditional media
helping us make sense of new media. Some signs of technological
convergence go away over time as we become more comfortable with
technologies. For example, mobile phones were once shaped more like
analog phones, which helped people feel more comfortable calling and
talking on them. However, as they gained more entertainment-related
affordances, they began to appear more like remote control devices.
The history of communicating with many at once
Traditional
media can be limiting when viewed as the only influence on new social
media. Think of a famous athlete's Facebook post seen and raucously
responded to by thousands of people. Would that have been possible
through traditional media like a paper newspaper or radio broadcast? No.
But now imagine it in this ancient amphitheater in Syria (below). That
athlete could have shouted an insult at an opponent, and gotten roars of
approval and disapproval from the crowd. Spectators may even have
gotten into fights with one another. Those types of interactions have a
long social history.

The
Bosra pano in Syria: This amphitheater from the ancient Roman empire
afforded viewership by a large crowd that also interacted with one
another.
Humans can communicate to broad and distant audiences using many other means outside of print or broadcast media. These include:
- Vocalization and voice amplification
- Staging for visibility
- Oversize objects
- Movement and dance repertoires
- Songs and repetition

This
giant puppet is one example of a means developed before digital social
media to communicate a message to many people using performance and
imagery.
Some
of these means of communication are very old. But the smartest
developers and users of new media let every possible means of
communication and visibility inspire their designs and practices.
It
is important to recognize that when we use media, we communicate and
spread our ways of interacting with these media, not just the content
delivered by the media. Theorist Marshall McLuhan referred to this with
the phrase, "The medium is the message".
When
developers consider new features, they have to consider what is present
in the cultures that will interact with those media. If a feature
relies upon brand new methods of interaction, it increases the
likelihood that those media will confuse users. See one interesting way
people are looking at new gestures developed in the digital age.
A millennial shift: Web 2.0 as user contributions
It
is with traditional media in mind that New York University Journalism
professor Jay Rosen wrote The People Formerly Known as the Audience in
2006. He claimed that these people were taking over the media by using
social media, and that his statement was their "collective manifesto".
He claimed the people were speaking out to resist "being at the
receiving end of a media system that ran one way, in a broadcasting
pattern, with high entry fees and a few firms competing to speak".
Today's
media exist in a different era from the turn of the millennium. Rosen
reminds us that broadcasters used to refer to viewers as "eyeballs".
Think about what that metaphor means. An eyeball has only two powers: To
look, and to look away. There are plenty of media content creators who
still only care about whether or not people are looking. But far more
now allow users to "take part, debate, create, communicate, [and]
share". It increases their viewership, for one thing. And whereas the
traditional media model involved advertising to the individual, the new
model involves persuading the individual to advertise your product to
their contacts.
The
term Web 2.0 refers to sites that afford user contributions, such as
likes and votes. O'Reilly Media coined the term Web 2.0 in 2004. They were referring to social media sites popping
up all over the web at that time. These new sites were different than
the static sites of the 1990s and 2000s, the "Web 1.0" era. Web 1.0
sites would provide information or maybe some entertainment, but would
not allow user contributions. You might say they were designed for
eyeballs only – although creative users found ways to connect on Web
1.0.
Web
2.0 sites that emerged in the early 2000s offered new capabilities, or
affordances, to users. With Web 2.0 affordances, users can weigh in with
likes and votes. They can comment or write their own posts. They can
upload content, like images and videos. They can connect with others,
and offer their own profiles and content to connect to.
Tools of change: Online cultures
The
result of Web 2.0 is sites that are shaped by user cultures. Culture is
a concept encompassing all the norms, values, and related behaviors
that people who have interacted in a social group over time agree on and
perpetuate. Think about the Web 2.0-enabled social media spaces you
frequent. Perhaps when you spend time on Tumblr, you see that people
talk about their emotions, and you talk about your own. Meanwhile, in
League of Legends chat you don't talk about your emotions because you
know you will get attacked if you do. On Facebook and LinkedIn, you
might wear a high-buttoned shirt, as you have seen is the norm; but you
might appear in a robe on Snapchat, or a bikini on Instagram. Culture
encompasses how users talk to each other, present themselves for one
another, and take cues from and influence each other as they
collectively decide what's in and what's out.
Software
platform developers do influence culture in their user designs. For
example, Facebook has its own shirt buttoned up rather high, with its
plain white background and limitations on user customization of
profiles. Online cultures do take some cues from developers, and users
are restricted or guided by their affordances. But users have a lot of
agency as they develop and share cultures within these sites.
The construction of my social media
Hypebeast: Person who wears high fashion clothing, typically a person who has
experience with reselling luxury items and trades for higher priced
pieces. Person who can either afford or not afford this expensive
lifestyle.
In
the present world, social media possesses the ability to shape a person
by his/her interests and through this, a person has the volition of
choice to either have a positive impact on the internet or to have a
negative attitude to certain topics. Even though I have had a rough past
from relationship issues to cyberbullying, I chose to create my social
media to be positive on the world and for me to not let my enemies'
thoughts dwell on my life. This stance symbolizes how I am set apart on
all my social media platforms because of how I have different uses for
each app.
On
my Instagram, I am the most active because I utilize my Instagram feed
as a reselling service for the hypebeast community. In this community, I
found my closest friends where we built our own unique reselling
business and sold hundreds of items, each ranging from $100 to even
$4000. This business allowed me to grow as a person and discover a
unique side of myself I never thought I owned. I greatly enjoyed my time
reselling in NYC with my friends and through this experience, I now
have connections all across Manhattan in New York.
Part
of being a member of the special community, I was involved with heavy
acts of networking because of how my friends and I connected with buyers
first on the internet and then in person to finalize the transaction.
With the initial connection online, we were able to communicate with the
buyer prior to meeting to identify if the buyer is serious on
purchasing the item. If the transaction were to be successful, the buyer
would then spread the word of our business and we would then have an
increase of potential buyers, each with his/her own taste for fashion.
Random people soon became some of our best buyers that we still keep in
contact and these buyers led to more transactions. With the success of
the small business with my friends, I was able to give the money to my
parents and help pay for the bills.
At
the time, my family was not financially stable but because of the hard
work, I was able to obtain a taste of what determination is in reality. I
was determined to help my family and with the extra income, my mom was
able to became a well-known real estate broker in New York City and my
father became a phlebotomist. With all of my family experience mixed
with social media, I can testify that I am different from anyone and
that the cultural knowledge of reselling aided me in becoming a better
person.
My
Snapchat, on the other hand, is not used for reselling purposes. I
mainly use my Snapchat as a method of talking with old friends and
classmates who need a lending ear. I tell people that if they ever need
to talk about anything without judgement, my Snapchat is always open. I
have had many conversations with friends and family where I would give
them advice on work or relationships. I vowed to myself that I would be
there for all my friends and family because my desire is to help those
who need it even though I did not receive aid in my darkest times. I
want to place others above myself and help whenever I am capable of a
task.
All
of these moments in my life molded me into a better person and my life
illustrates that in life, it is not how you begin a race but how a
person finishes. A person can either finish strong or finish weak. The
choice is left to the runner.
Dominating today: The platform economy
".... we are in the middle of a contest to define the contours of what we call the "platform society": a global conglomerate of all kinds of platforms, which interdependencies are structured by a common set of mechanisms".
–
José Van Dijck and Thomas Poell, Social Media and the Transformation of
Public Space.
Human-to-human
connection is what social media is supposed to be about. This belief,
this hope, was an impetus for this book when I began writing it in 2016.
Historically, human-to-human connection was also what the internet
itself reached for, at least in the dreams of its creators. This Web 1.0
or the "read-only" web as it would later be called was quite limited in
its reach compared to today. And yet…that potentially infinite web of
networks was still a wonder, and a site of international connections and
information wars.
Then
what happened? Well on the surface, the web simply became more social.
By the early 2000s with Web 2.0 and the "read/write web," great
excitement and euphoria surrounded the participatory cultures that
blossomed on Web 2.0 sites. The wonder of the web refracted across our
lives, as we marveled at how easily we could connect with one another.
This world of connections broadened our human imaginations and
expectations in irreversible ways. And many were overjoyed when, by
2009, all this human connection grew teeth – which is to say viability
in the form of real currency exchange – with the "sharing economy" that
enabled regular folk to share services and goods with one another.
Platforms that began as tiny businesses with few assets gained
tremendous value as the places to go to socialize online, with family,
with customers, with friends, with influencers. The more real or
potential network connections we had who used a platform, the more
certain we became that we had to use it too. In the platform economy,
the more, the merrier. These network effects continue
to drive audiences to platforms at dizzying rates, rapidly eclipsing
product pipelines and business models that dominated in times past.

Behind
the visible connections, all this sociality also marked the beginning
of voracious – yet invisible – intermediaries. We were giddily giving up
our data in exchange for the peer-to-peer exchange of services, a
backroom exchange with implications few would recognize for nearly
another decade.
And
today? Welcome to the "platform society," in which we are connected to
one another, but only through platforms that derive immense power from
and over our human connections.
What are platforms?
I define a platform as follows:
Platform: An ecosystem that connects people and companies while retaining control over the terms of these connections and ownership of connection byproducts such as data.
Google, Apple, Facebook, and Amazon: These are the major platforms that José Van Dijck argues have defined how society and both public and private life function today. These platforms reach deeply into human lives worldwide, with their publicly understood purposes forming only a fraction of their activities and profits. And rippling from these big four platforms are smaller ones, which emulate their models in various ways. These platforms and their stakeholders transform not just what we buy and enjoy but what we need to live and thrive: how we educate, how we govern and are governed, and how we structure our societies.
The impact of globally operating platforms on local and state economies
and cultures is immense, as they force all societal actors - including
the mass media, civil society organizations, and state institutions - to
reconsider and recalibrate their position in public space.
Platforms
have a profound effect on how societal life is organized. Airbnb has
changed not just the hospitality sector, but also neighborhood dynamics
and social life. Uber has not only affected the taxi industry; it has
affected the construction of roads and public transportation services.
We do not yet vote through platforms, yet they have had irreversible
effects on our elections. Today almost every sector of public life has
become platformized: Higher Education. News and Journalism. Fitness and
Health. Hospitality. Transportation. And in these platforms,
transactions that are visible to consumers are undergirded by other
transactions in which consumers become unwitting producers, their data a
form of currency that subsidizes the transactions the chose to engage
in in the first place.
Future directions in the online world
With
so much human activity and cultural expression enabled in Web 2.0, what
is Web 3.0? Look this up on the web and you will find no shortage of
responses. There is no consensus – no agreement among experts or among
users. We don't even know if we are already using Web 3.0, because it is
hard to know where Web 2.0 ends.
Surely
one valuable perspective on the present and the future of the internet
would come from Tim Berners-Lee, who invented the internet in 1989. (It
was released to the public in the 1990s).
Today
Tim Berners-Lee has a new mission – to make sure we really are
connected by the internet. He describes what drove him to pursue this
mission this way:
"Now people feel very disempowered, because the end result is that they're telling their computer who their friends are, and who's in the photographs, and planning things and designing things - and those plans and designs and friendships are sucked up and held by these social networks. And they're not really social networks, they're silos".
The
data you create as you move across online spaces is often controlled
and owned by those spaces. Berners-Lee is now working to develop new
methods of linking data across virtual space without relying upon
governments, corporations, or the many others with an interest in
controlling that data.
"Right
now we have the worst of both worlds, in which people not only cannot
control their data, but also can't really use it," Berners-Lee said in
the project's announcement last year. "Our goal is to develop a web
architecture that gives users ownership over their data".
First social media experiences
Social
Media has been a part of my life since 6th grade. I didn't have a lot
of friends then, as I had just moved to a new state and a new school. It
was the only way of staying in contact with my friends for a while,
until life got too busy for that and I eventually found my own friends
in Washington. Looking on where I am now, nothing much has changed,
especially with the pandemic. I use social media now to keep in contact
with all my friends back in Tuscon and in Seattle.
However,
keeping in contact with friends is something we all use social media
for. What makes my experience unique is what else I use it for. I draw a
lot, and post a lot of my work to twitter. I've been able to not only
grow a following of people who like and even buy my art, but also have
been able to make several friends online. I mainly interact with online
communities like furries,
and video game or film related fanbases. Especially since quarantine,
by interacting with a few publics I already spent time with, I built
relationships online with people who shared those same interests with
me. Not only that, I've been able to gain a lot of experience and skill
with my art thanks to these friends
Social
media has given me a lot of opportunities both with my own personal
work and with making new friendships, hell, I met my first boyfriend
online. People think that a lot of the people who try to build
relationships online are perverts or criminals or something. While I
won't deny there are definitely predators online, 99.9% of the time
they're just normal folk. Social Media has shown me that there's a lot
more good people in the world than there are bad people, despite how
much social media might make that seem the opposite. The best way to
parse the genuine people and people who are looking to mess with you is
just learning to read profiles and how they interact with others.
Now
why can I make these claims of people wanting nothing but good for
others? Well, other than my friends, I've seen that kind of kindness
from complete strangers. Ive been commissioned to do art plenty of
times, and every time, they offer to pay up front, take as much time as I
need, tip me very generously, or any mix of the three. People are
grateful for your business, and even to talk to you, and having that
generosity given to you makes you want to pass the feeling forward. So
you be kind to artists, and that makes you want to just be kind to
everyone. Weirdly enough, social media has done nothing but boosted my
confidence, as well as my social skills in real life. The stereotype is
that a lot of people who spend too much time online don't have those
kind of skills, but my time online has done nothing but helped me
appreciate my time and friends in real life.
This excerpt demonstrates how the affordances of a platform can shift, challenging content creators.
Core Concepts and Questions
Core Concepts
broadcast media
one subcategory of older media, including television and radio, that communicates from one source to many viewers
print media
a subcategory of older paper-based media such as newspapers, books, and magazines, that many users access individually
technological convergence
blending of old and new media. For example, cellular phones were once shaped more like analog (non-digital) phones
Web 2.0
sites that afford user contributions, such as likes and votes
culture
a
concept encompassing all the norms, values, and related behaviors that
people who have interacted in a social group over time agree on and
perpetuate
net neutrality
a shorthand name for a key set of features that have made the internet what it is today
platform
an
ecosystem that connects people and companies while retaining control
over the terms of these connections and ownership of connection
byproducts such as data
network effects
the
more a platform is used, the more likely that platform is where we go
to interact with family, or friends, or customers, or all of these. In
other words, in the platform economy, the more, the merrier
Core Questions
A. Questions for qualitative thought
- What are examples of qualities that digital media have inherited from traditional media other than those discussed here? Try to think of some that don't make the new media work better.
- Can you give an example of a site that allows you to create and share? And then of one that still treats you like little more than "eyeballs"? Explain.
- Do you think you are part of "the people formerly known as the audience?" Is it still possible to feel that you are only an audience (not a participant) in the age of social media? Or are there different terms we should use now?
- Try to conceptualize a platform that you use. Make it a place, familiar or imaginary. How is it organized? Who is there? How are they behaving?
B. Review: Which is the best answer?
- Fill in the blanks with the same word. Technological (?) is when new tech devices inherit qualities of older devices - and is one of several types of media (?)
- determinism
- mania
- studies
- convergence
- Jay Rosen wrote "The People Formerly known as the Audience" to represent the use of social media as:
- static websites with useful information.
- full of "eyeballs".
- audiences, formerly knows as "eyeballs", taking over the media.
- All of the above
- A and C only
- Today the inventor of the internet is pursuing what new mission?
- Working with Facebook to provide users new types of photo albums
- Linking data so users can be truly connected to all other users and information
- Making websites static as they were originally intended
- Promoting quantum computing
Answers
B. Review: Which is the best answer?
- convergence
- audiences, formerly knows as "eyeballs", taking over the media.
- Linking data so users can be truly connected to all other users and information