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Diversity and Inclusion in the Workforce

Learning Objectives

By the end of this section, you will be able to:
  • Explain the benefits of employee diversity in the workplace
  • Discuss the challenges presented by workplace diversity
Diversity is not simply a box to be checked; rather, it is an approach to business that unites ethical management and high performance. Business leaders in the global economy recognize the benefits of a diverse workforce and see it as an organizational strength, not as a mere slogan or a form of regulatory compliance with the law. They recognize that diversity can enhance performance and drive innovation; conversely, adhering to the traditional business practices of the past can cost them talented employees and loyal customers.

A study by global management consulting firm McKinsey & Company indicates that businesses with gender and ethnic diversity outperform others. According to Mike Dillon, chief diversity and inclusion officer for PwC in San Francisco, "attracting, retaining and developing a diverse group of professionals stirs innovation and drives growth".

Living this goal means not only recruiting, hiring, and training talent from a wide demographic spectrum but also including all employees in every aspect of the organization.


Source: Rice University, https://opentextbc.ca/businessethicsopenstax/chapter/diversity-and-inclusion-in-the-workforce/
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