The Professional Development of Subordinates

Abstract

Source: Luciana Mourão, https://www.intechopen.com/books/leadership/the-role-of-leadership-in-the-professional-development-of-subordinates
This work is licensed under a Creative Commons Attribution 3.0 License.

Introduction

Professional development

Professional development is directly related to the day-to-day activities of workers and should be part of a broader process of continuous learning. Professional development corresponds to the growth and maturation of the knowledge, skills, and attitudes acquired throughout the workers' lives, as a result of formal and informal actions of learning at work.

The literature indicates the relationship between formal training, learning at work, and everyday learning. Therefore, different forms of formal and informal learning at work are related to the development of human capital, and they are seen as complementary. The professional development process also involves the experiences and personal experiences that characterize the learning throughout the career.

Thus, we can consider that professional development is supported by Kolb's Experiential Learning Theory, characterized by a holistic perspective that combines experience, perception, cognition, and behavior. According to this theory, learning is the process by which knowledge is created through the transformation of experience into a cyclical model of learning, based on four successive stages: concrete experience, reflexive observation, abstract conceptualization, and active experimentation.

The four stages of the learning cycle consider that experience is constructed by processes of intention, extension, apprehension, and understanding. In the logic of this model, concrete experiences impel an intentional reflexive action, transforming into an abstract conceptualization, which allows the experience of active experimentation. Thus, the process of professional development involves experience, observation, reflection, and transformation.

Professional development is thus composed of a series of events and activities related to a particular profession, creating or developing sets of skills, knowledge, and attitudes in the areas of people's performance. In this sense, the focus of the concept of professional development is on a combination of cognitive, affective, and behavioral processes, involving formal and informal learning strategies throughout the career.

Therefore, although in the Anglo-Saxon literature the concept of professional development is used, mainly to designate the activities of induced learning, a broader concept understands that it is a natural consequence of the different kinds of learning at work. In this broader view of the professional development process, it stems from formal or informal learning actions, being directly related to career progression. Thus, the concept of professional development encompasses a variety of practices, such as: activities in scientific societies; training processes, including acting as supervisor, coach, or leader (mentoring and monitoring of actions to students, subordinates, or new professionals); training and strategies for systematized and informal learning for skills development; in-service training; participation in communities of practice; participation in processes of continuous professional development; peer collaboration mediated by technological resources; mentoring programs; and specific leadership development programs.

But if, on the one hand, it makes sense to say that professional development derives from formal and informal learning-at-work actions, on the other hand, the antagonistic view of these two terms has been questioned, since it is an artificial polarization. In this chapter, we do not seek to separate such concepts or assign greater relevance to one or the other. We consider that both formal and informal learning can contribute to professional development, despite formal learning, in general, and receives more emphasis in the literature.

It is important to consider that the learning in the work stems from different actions and situations, and several of them involve reflection processes of the worker. A study with a wide variety of occupations and organizational contexts, showed that learning strategies contribute to professional development. The results of such research show that strategies for learning intrinsic and extrinsic reflection, seeking help from others and learning by trial and error are predictors of the perception of professional development. In addition, the trial-and-error learning strategy is moderated by work experience. The study also concluded that hours of training, seeking help from others, and educational level are predictors of perceived professional development.

The literature confirms, therefore, that the learning at work is influenced by the systematic actions of training and development, of the social interaction and the experiential learning. For this reason, the learning-at-work model is relevant to the study of professional development, since this model takes into account professional practice and addresses dimensions related to the content, incentive, and learning context. The constitutive logic of this model is that the learning at work assumes the character of skills development and stems from the acquisition of technical skills and the interaction between practice and elements of work identity.

Thus, the theoretical framework allows us to point out that professional development involves different kinds of learning, and experiential learning can be considered one of its most relevant theoretical foundations. Therefore, we can consider that professional development is based on the theory of experiential learning and more recent theories about learning in the work environment, which simultaneously consider variables of individuals and context.

This set of learning related to professional development occurs throughout the entire life of the worker, going through different stages. Thus, the strategies that most contribute to career development at the beginning of the career differ from those that contribute to the development of those who are in the stage of career consolidation or who already have a consolidated career. Although different elements - such as contextual elements, individual elements, and relational elements - can act as barriers or as drivers of people's professional development process, these elements have a different action throughout the career stages.

Professional development is therefore associated with the acquisition and development of competences involving cognitive, affective, and psychomotor processes. As a result, there are constant changes in terms of Knowledge (to know), Skills (know-how), and Attitudes (knowing how to be). It must also be considered that the process of professional development involves different stakeholders (workers, organizations, and society) and can be driven (pusher) or braked (barriers) by a set of contextual elements (job opportunities, type of organization, support received from peers and managers, characteristics of the socioeconomic environment, etc.), individual elements (initiative, dynamism, courage to risk, determination, resilience, etc.), or relational elements (network, work teams, etc.). Figure 1 summarizes different aspects related to the professional development process.

Figure 1. Professional development process.

In addition to different types of learning, the process of professional development may also be distinct for the professions. In this sense, it is necessary to understand that, besides the career phases and the individual characteristics, other variables - such as the professional formation - can influence the development process of the people.

Therefore, a contribution of the leaders to the professional development of their subordinates needs to take into account the individual characteristics of each one. Probably the actions that will contribute to the professional development of a doctor are not the same as those that will contribute to the development of an engineer or a lawyer. Leadership has a challenge of identifying the most relevant elements for each of their subordinates. Some leadership styles can provide support for this kind of action focusing on the individuals and the characteristics of each one, as we see in the next section.

Leadership

The interest in the topic of leadership has been renewed with an expressive set of studies that correlate leadership to the most diverse themes, as they show frequent meta-analysis. Leadership has an effect on the organization's performance, on the processes of change, on the commitment, satisfaction, and well-being of employees. Leadership theories began in the theory of traits, and successive other theories were being developed, such as behavioral theories, contingency or situational theories, and procedural theories. A review of the main theories about the phenomenon (from trace-based theory to procedural theories, which are predominant in current research).

This diversity of theories has led to many styles of leadership and a varied nomenclature, for example, charismatic/bureaucratic leadership, transactional/transformational leadership, autocratic/democratic/visionary-inspirational leadership/laissez-faire, supportive leadership, ethical leadership, Leader-Member Exchange (LMX). Each of these styles has specific characteristics, although some styles are derived from others.

This variety of theories and styles is also accompanied by a set of definitions for leadership. But in spite of this conceptual plurality, the process of influence and the involvement of people are often frequent in definitions of leadership. Thus, we consider as a parameter the definition of Managerial leadership is a complex and multifaceted construct that influences organizational tasks, strategies, and cultures, as well as the commitment and identification of teams.

This definition Managerial leadership focuses on the process of influence and interaction of leadership that is also present in the perspective of  The Key to Leadership Excellence in terms of the transformation of the leader, from processes of change based on learning and knowledge. In this sense, although the current leadership theories are very focused on the processes, such processes include the exchanges between leaders and subordinates, being more prevalent the more integrative approaches of leadership theories.

Thus, leadership can be characterized as a process of social influence, since it establishes the relationship between groups of people around individual, group, or institutional goals. Therefore, leadership involves influencing other people's attitudes, beliefs, behaviors, and feelings toward achieving a goal in a given situation. In a similar vein, authors point out that the main components of leadership are interpersonal influence, leadership in a situation, communication process, and achievement of goals. These goals can be from the organization, the group, the follower, and/or the leader. In this sense, the leader would influence the subordinate's behavior through communication.

Among the various leadership styles, the so-called visionary leadership and transformational leadership are the ones that make the greatest contribution to highlighting the role of leaders in the professional development of subordinates. The concept of visionary leadership involves strategic management in a process of interaction of repetition, representation, and assistance. According to the process, content, and context, there are various types of visionary leadership: the creator - product focus; the proselytizer - market focus; the idealist - ideal focus; the bricoleur - product and organization focus; and the diviner - service focus. The kind of visionary leader associated with the professional development of subordinates is the diviner, whose target group is the employees and whose salient capacities are insight, sagacity, and inspiration.

Visionary leadership has been defined as a process with three specific steps: (1) vision (idea), (2) communication (word), and (3) empowerment (action). An alternative image of visionary leadership might be that of a drama with action and communication occurring simultaneously. So, the visionary leader acts as follow: repetition (idea), representation (vision), and assistance (emotion and action). So, the visionary leaders act as follows: repetition (idea), representation (vision), and assistance (emotion and action). By repeating an idea, creating the representation of a certain vision for the future, and acting in an inspiring way for the subordinates, simultaneously in terms of emotion and action, the visionary leader creates an environment conducive to professional development. More specifically, it has been argued that visionary leaders mobilize follower action by linking organizational goals and activities with followers' self-concept and value hierarchies, as well as by connecting followers to the collective such that their interests become fused with those of the organization. The importance of leader vision communication is pointed in both visionary leadership and transformational leadership theories.

Thus, the transformational leader also has great ability to contribute to the professional development of his subordinates. The leader acts in the creation of shared goals and encourages the experimentation of solutions, making concessions of power and maintaining a systemic communication that leads to collective engagement. The transformational leader therefore acts in different types of management, namely: attention management, meaning management, trust management, and management of the individual. Each of these dimensions is associated with one of the four Bass' dimensions - Charisma, Inspiration, Intellectual stimulation, and Individual consideration - as shown in Table 1.

Table 1. Expected actions of a transformational leader according to its four dimensions.

Thus, in the logic of the transformational leader, there is collective engagement around shared goals. This favors professional development because subordinates feel the importance of their participation in building something meaningful, which increases individual commitment.

Leadership and professional development of subordinates

The link between leadership styles and subordinate professional development concepts is supported by different theories of literature. On the one hand, studies in the area of learning at work indicate that social support - received from the manager and co-workers - has relevance for the transference of learning to work. On the other hand, the concept of knowledge management associates the performance of management with the development of the intellectual capital of companies. Thus, defines knowledge management as the process of embracing knowledge as a strategic asset to boost sustainable business advantage and promote an approach to identify, capture, evaluate, improve, and share its intellectual capital.

Thus, the emphasis on knowledge management was directed to the level of work teams. The actions of leaders, team members, and the organization as a whole act as catalysts for knowledge management. Leadership performance is, therefore, a potentiating element in the generation, development, and sharing of knowledge in teams. In this way, the leadership that encourages a culture oriented to learning, innovation, and open communication contributes to dynamize the processes of professional development of subordinates. Thus, a leadership style oriented toward learning and knowledge encourages innovation and the sharing of knowledge, encouraging open communication and team development.

In addition, social interaction and the leader's ability to influence subordinates are considered key elements in leadership theories. In this sense, a transformational style of leadership - aimed at the positive influence of subordinates - would be directly associated with the processes of professional and personal development of subordinates. But what elements of transformational leadership would be present in this process of favoring the development of team members? Could supportive leadership and developmental leadership contribute to such a process?

On the one hand, the supportive leadership is one that provides emotional, informational, instrumental, and appraisal support to followers, emphasizing the emotional support, which involves the provision of sympathy, evidence of liking, caring, and listening. So, supportive leadership is associated with leaders who express concern for, and take account of, followers' needs and preferences when making decisions.

On the other hand, developmental leadership is associated with individualized consideration, one of the most important dimensions of the transformational leadership. This point involves behaviors identified in the mentoring literature, such as career counseling, careful observation of staff, recording followers' progress, and encouraging followers to attend technical courses.

Both developmental leadership and supportive leadership have effects of professional development of subordinates, but the effects are not equal. Developmental leadership displayed stronger relationships with job satisfaction, career certainty, affective commitment to the organization, and role breadth self-efficacy than did supportive leadership. In this sense, investing in developmental leadership can bring better results for the professional development of work team members.

But beyond understanding what leadership style can be most effective for the professional development of subordinates, it is also important to know how leaders can contribute to this development process. Considering that professional development depends essentially on formal and informal actions of learning at work, it is important that leadership stimulates these two areas. From the point of view of formal learning actions, there has been an investment in corporate universities that fulfill the function of establishing a theoretical and methodological reference for the educational practice, defining the vision of the professional wanted in the organization and the pedagogical guideline of educational actions to be developed. In this sense, leaders can provide learning opportunities for workers through a broad set of training and development actions, including preparation for new positions in the future.

And in addition to formal workplace education, the leaders also can stimulate the informal learning with actions that are non-systematized, spontaneous, and natural. Literature in the area of learning in organizations supports the theoretical premise that the psychosocial support of peers and bosses to the use of new skills and innovation in individuals' work routines is an important variable to support natural learning in organizations. In this sense, leaders can foster a learning culture as a gradual, cumulative, and ongoing process with structured learning experiences.

This is important because it is estimated that 90% of work-based learning comes from informal processes that are outside the curricula of educational programs. In this sense, it is up to the leaders to understand that learning at work can occur from a question answered by a more experienced colleague, through daily observation, or reading the books and documents of the organization. Thus, the leader needs to create a work environment that can be considered a space of continuous production and sharing of collective knowledge, since this type of environment provides an informal learning process parallel to the actions of the training system.

So, there are basically three fields in which leaders can act to contribute to the professional development of subordinates. The first involves strategic management and concerns the development of a work environment conducive to learning and commitment. This environment should be aligned with people management policies that favor learning paths, error management - with the understanding that they bring learning - and knowledge management. It is important for leaders to understand the importance of investing in systemic communication and technology systems that foster peer collaboration. But probably one of the most important aspects is to have shared goals with the work teams and to carry out empowerment that leads to the commitment of the employees and the perception of each one of their importance in the organization.

The second field of action concerns the encouragement of formal learning actions, and the role of leaders is the intellectual stimulation of the team. Training and development actions may take place in different modalities such as distance education, face-to-face or blended learning, and should aim at preparing for the current positions of subordinates and also for future positions that they may occupy in their careers. Qualification strategies should be diversified, including in-service training, continuing education programs, and mentoring programs. In addition, it is also valid to create communities of practice and seek to develop partnerships with scientific societies in order to offer constant challenges and growth possibilities for employees.

Finally, the third field of action refers to the encouragement of informal learning for which the leader must inspire subordinates. The promotion of informal learning goes from the establishment of multidisciplinary teams - which enrich the quality of the exchanges in the group - to the valuation of concrete experiences and reflective observation, which characterize experiential learning. It is important in this context that there is an incentive to social interaction and experimentation of solutions, which favor learning. Figure 2 summarizes the contributions that leaders can make to the professional development of subordinates, pointing out the theoretical bases, the fields of action, and the aspects involved in this process.

Figure 2. Contributions of leaders to the professional development of subordinates.

Conclusion

At present, professional development is an area of growing interest, mainly due to its implicit consequences, such as self-esteem, self-efficacy, motivation, job satisfaction, and employability the performance of various job duties and responsibilities and the increase it provides in job satisfaction. Thus, such development is relevant to both the workers themselves and the labor and development organizations of the country. As a result, investments in actions aimed at professional development have grown in the international scenario.

As discussed throughout this chapter, professional development should be understood as a construct that goes beyond the mere sum of a set of courses carried out throughout the career because it is a process of maturing the reflexive capacity. So, the most important is not whether professional development comes from formal or informal learning processes. What matters is that such development is characterized as a growing process of awareness and mastery of know-how at work. This is evidenced in different researches that point to reflective practice as an important element for professional development processes. Therefore, in addition to promoting training and development events for specific activities, leaders should encourage a critical and reflective vision in their respective work teams with a deliberately planned direction.

It is also necessary for leaders to understand that the workplace is a complex social system made up of peers who consistently coregulate each other's learning. Thus, if leaders invest in social interactions, they can foster informal learning at work, transforming everyday work practice into a space for the continuous production of collective knowledge.

So, we can conclude that professional development of subordinates is directly connected with leadership style because this development is understood as the growth and maturation of knowledge, skills, and attitudes acquired throughout workers' lives, as a result of learning-at-work actions. And learning-at-work actions depend on leadership decisions.

But while it is important for leaders to act to provide support and development opportunities for their subordinates, care must be taken that leadership does not create unhealthy dependency. Dependence on subordinates constrains their growth and autonomy. Therefore, emerging leadership approaches value the leader's role of coaching roles, with concepts of self-leadership, super leadership, and leadership reinforcement. The challenge posed to the leaders of the twenty-first century, therefore, is to promote and encourage the professional development of their subordinates in a consistent and individual way but without stifling their initiatives and the ability of each one to self-engineer his or her own career.