Measuring Forecast Accuracy in a Pharmacy: Results and Discussion | Saylor Academy

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Course Introduction

Course Syllabus

Unit 1: Introduction to Operations and Supply Chain Management

1.1: Operations and Productivity

Operations Management

Supply Chain Management

Overview of Production and Operations Management

Introduction to Management Introduction

1.2: Optimizing Operations

Supply Chain Management

Improving Production and Operations

Productivity

1.2.1: Global Optimization

Supply Chain Management Case Study

What is Supply Chain Management?

Global Trade in the United States

1.2.2: Uncertainty in OSCM

Supply Chain Uncertainty and Environmental Management

Securing a Supply Chain

1.3: Goods vs. Services

Services versus Products

Demand, Supply, and Equilibrium

1.3.1: Manufacturing

Supply Chain Configuration

Additive Manufacturing Technologies

1.3.2: Services

Service Operations

1.3.3: Decentralized Supply Chains

Centralised or Decentralised?

1.3.4: Dropshipping

What is Dropshipping?

Unit 1 Study Resources

Unit 1 Review Video

Study Guide: Unit 1

Unit 1 Assessment

Unit 1 Assessment

Unit 2: Process and Service Design Capacity Management

2.1: Evaluating Production and Service Systems

Statistical Process Control

An Overview of Demand Management through Demand Supply Chain

2.2: System Design and Economies of Scale

Economies of Scale: A Case Study with Netflix

2.2.1: More on Economies of Scale

Economies of Scale

Structure of Costs in the Long Run

Economies and Diseconomies of Scale

2.2.2: Priorities and the Role of Buffers

Buffer Capacity

Safety Stock

2.3: Little's Law

Little's Law

Queue Time

2.4: Flow Analysis

Multilayer Network-Based Production Flow Analysis

2.4.1: Flow Diagrams

Data Flow Diagrams

2.4.2: Capacity, Throughput Time, and Cycle Time

Evaluating Capacity

2.4.3: Product and Process Layouts – Line Balancing

Designing an Assembly Line for Reliability

2.4.4: Bottlenecks

Identifying Bottlenecks

2.4.5: Process Analysis and Gantt Charts

Gantt Charts

2.4.6: Throughput and Bottleneck Factors

Managing Bottlenecks

Unit 2 Study Resources

Unit 2 Review Video

Study Guide: Unit 2

Unit 2 Assessment

Unit 2 Assessment

Unit 3: Operations and Process Analysis

3.1: Process Analysis

What is Service Design?

3.1.1: Process Flow Charting

Flow Chart Symbols

3.1.2: Performance Analysis Measures

Measuring and Evaluating Strategic Performance

3.2: Production Analysis

Production Analysis Case Study