The Role of Human Resources

This chapter provides an overview of human resources management through definitions, functions, skills required, and challenges encountered. At the end, read the Chapter Case and note your answers.

Today's HRM Challenges

Exercises

  1. Research the various generations: baby boomers, Generation X, and the Y Generation (millennials). Compare and contrast five differences between the generations. How might these differences impact HRM?
  2. Review news articles on the current state of the economy. Which aspects of these articles do you think can relate to HRM?