The Role of Human Resources

This chapter provides an overview of human resources management through definitions, functions, skills required, and challenges encountered. At the end, read the Chapter Case and note your answers.

What Is Human Resources?

Exercises

  1. State arguments for and against the following statement: there are other things more valuable in an organization besides the people who work there.
  2. Of the seven tasks an HR manager does, which do you think is the most challenging? Why?