Selection

Read this chapter, which discusses how to review and check a resume for validity and reliability, interview and test job applicants, choose prospective job candidates, and make an offer to a potential hire. This reading also reviews several case studies.

Criteria Development and Résumé Review

Exercises

  1. Develop criteria for the position of a retail salesperson working in teams.
  2. Describe the advantages and disadvantages of hiring an internal and external candidate. Give an example of when you don’t think an external candidate should be considered for a position.
  3. How can development of criteria or minimum standards help in a case of disparate treatment accusations?