Before you read this article, try your hand at the first activity. Though all of us have our own sets of experiences and opinions, we must not place our organizations in a situation of liability due to our individual biases, as they may not be strategically aligned with the organization's best interests. You must learn to work through personal perceptions and make strategic business decisions when recruiting and selecting human capital.
Shortlisting
Activity 3
The following details have been taken from application forms
submitted by candidates for the post of buying department manager. You
can find the job description in Example 1 and the person specification
in Table 1. Imagine that you have already shortlisted three good
candidates and need to add only one more to complete your shortlist.
Terry Churchill | Anne Olsen | Colin Compton | Renate Schmidt | |
---|---|---|---|---|
Address | Suburbs | Village 50 miles away | City centre | 200 miles away, Willing to relocate |
Age | 58 | 34 | 45 | 43 |
Driving license | Yes | Yes | No | Yes |
Nationality | British | British | British | German |
Current employer | ABC Computers pic | Cheapshops | Compact Manufacturing Ltd. | Deutsch Chemicals |
Size of organization | £400m turnover p.a. | £35m turnover p.a. | £60m turnover p.a. | £600m turnover p.a. |
Position held | Purchasing Manager | Senior Buyer | Buyer | Senior Buyer |
Number of Previous Employers | None | Five | Four | None |
Professional Qualifications | Member of professional institute | Member of professional institute | Member of professional institute | None |
Education | 3 A-levels, 8 GCSEs/O-levels | 5 GCSEs/O-levels | 2 A-levels, 8 GCSEs/O-levels | Arbiter |
Further Education | Degree in Chemistry; MBA | Certificate in Management | Degree in Operations Management; Certificate in Management | Degree in Economics from Wuppertal University; Diploma in Management |
Court Convictions | None | None | Yes: driving offense | None |
Other information | Member of the local Chamber of Commerce | Studying for Professional Diploma in Management; fluent English and Danish | Studying for Professional Diploma in Management | Fluent English, German and French; studying for MBA |
Who would you shortlist? Why did you make this choice?
The following table might help you to make a decision. It records whether each candidate reaches the "minimum" or the "desirable" level.
Terry Churchill | Anne Olsen | Colin Compton | Renate Schmidt | |
---|---|---|---|---|
Education | Desirable | Minimum | Desirable | Desirable |
Further education | Desirable | Desirable | Desirable | Desirable |
Professional qualifications | Desirable | Minimum | Desirable | None |
Experience of purchasing | Desirable (too much?) | Possibly | Desirable | Desirable |
Management of people | Desirable | Minimum | Minimum | Desirable |
Languages | None | Some | None | Desirable |
Travel | Desirable | Desirable | Possibly | Desirable |
Several of the characteristics on the job specification are impossible to determine from a candidate's application form. And several of the observable characteristics require some guesswork. Be careful not to put too much weight on subjective judgements. However, the following factors may affect your decision.
Anne Olsen seems the least qualified candidate, mainly because the buying skills required for a retail shop are likely to be very different from the buying skills that you are looking for.
Colin Compton seems excellent, apart from his lack of a driving license and his conviction. But he lives locally and could easily get to work. How essential is a driving license for the fortnightly visits to suppliers? As for the conviction, he has paid the penalty – should he be further disadvantaged?
Terry Churchill seems an excellent candidate, but two factors might have influenced you against him: his age and his experience. He is 58 years old and he seems very senior. Is he too senior? But is that a fair question to ask? His motivation for applying is important, not his age. It is important to ask questions in order to reveal whether the candidate is able to do the job, and not for other reasons.
Two factors appear to weaken Renate Schmidt's application: she is not a member of a professional body and she needs to relocate. However, in Germany, it is not common for people to join professional bodies and she has applied for the job in the knowledge that she must relocate.