Introduction to Information Systems

The "Harry Potter" example that leads off this reading provides an excellent example of pre-planning, organized business processes, and the need for flexibility in information systems. Each Potter volume increased the pre-orders exponentially, and Amazon used its prior experiences to create policies and practices designed to improve customer experience. As you will see, business processes are a blueprint for success, supported by technology, information systems, and a range of other required services.

Overview

LEARNING OBJECTIVES

To describe an information system's integration with business processes and the organization
To describe the business professional's role in the current information technology-driven environment
To illustrate the attributes of information and the importance of data quality