The Role of Human Resource Management

Human resource management (HRM) could be the most critical managerial duty for a business. Consider this: if a business cannot recruit, train, develop, motivate and appraise their human resources (read employees), they are likely wasting money and cutting into their profit. Read this section and pay close attention to the introduction to get an overview of the scope of HRM.

Key Takeaways

  • The process of human resource management consists of all the actions that an organization takes to attract, develop, and retain quality employees.
  • To ensure that the organization is properly staffed, managers engage in strategic human resource planning – the process of developing a plan for satisfying the organization's human resource needs.
  • Managers organize information about a given job by performing a job analysis, which they use to prepare two documents: a job description listing the duties and responsibilities of a position and a job specification, which lists the qualifications – skills, knowledge, and abilities – needed to perform the job.
  • After analyzing the jobs that must be performed, the HR manager forecasts future hiring needs and begins the recruiting process to identify suitable candidates and encourage them to apply.
  • In recruiting and hiring, managers must comply with antidiscrimination laws enforced by the Equal Employment Opportunity Commission (EEOC).
  • Discrimination occurs when a person is treated unfairly on the basis of a characteristic unrelated to ability, such as race, color, religion, sex, national origin, age, or disability.
  • Once a pool of suitable candidates has been identified, managers begin the selection process, reviewing information provided by candidates on employment applications and administering tests to assess candidates' skills and knowledge.
  • Candidates who pass this stage may be granted an interview and, perhaps, offered a job.