Course Terms of Use

All Saylor Academy courses are licensed under a Creative Commons Attribution 3.0 Unported License. For licensing purposes, a "course" is defined as the structure, syllabus, learning outcomes, unit descriptions, and the framing text that accompanies resources curated from third parties. That excludes the third party resources themselves, including the following resources used in this course, which contain the individual licenses listed below:

The Noba Project: Marc Brackett, Sarah Delaney, and Peter Salovey's "Emotional Intelligence": 

Australian Public Service Commission's State of the Service Report, 2013-14: "Chapter 8: Understanding Employee Attendance": 

The State of Queensland's "Workplace Bullying and Harassment": 

Dorothea Wahyu Ariani's "The Relationship between Employee Engagement, Organizational Citizenship Behavior, and Counterproductive Work Behavior": 

Boundless Management:

Organizational Behavior, v1.1:

Principles of Management, v1.1:

New Jersey Institute of Technology: Dr. Naomi Rotter's Organizational Behavior:

Jon R. Wallace's "Organizational Behavior":

Stephen Gill's The Performance Improvement Blog:

Tim Clark and David Zinger's "Employee Engagement Mindset: A Dialogue with Tim Clark and David Zinger":

F. Nugent's "Hawthorne Studies":

Yafang Tsai's "Relationship between Organizational Culture, Leadership Behavior and Job Satisfaction":

Dr. Jaime Bochantin's Presentations:

Nader Sheykh Al Eslami Kandlousi, Anees Janee Ali, Anahita Abdollahi's "Organizational Citizenship Behavior in Concern of Communication Satisfaction: The Role of the Formal and Informal Communication":

Janine du Plooy and Gert Roodt's "Work Engagement, Burnout and Related Constructs as Predictors of Turnover Intentions":

Lisa White-McNulty's "Motivation: Goal Setting":

Henry Sempangi, David Cracknell, Madhurantika Moulick, and Hermann Messan's "Process Mapping in Practice":

Laura K. Hahn, Lance Lippert, and Scott T. Paynton's Survey of Communication Study:

International Business Research: Faith Semercioz, Masoodul Hassan and Zelal Aldemir's "An Empirical Study on the Role of Interpersonal and Institutional Trust in Organizational Innovativeness":

The Open University: "The Importance of Interpersonal Skills":

National Defense University: "Strategic Leadership and Decision Making: Leveraging Power and Politics":

  • Attributed to National Defense University
  • This material is in the public domain

Giorgos Cheliotis' "Social Network Analysis":

International Business Research: Muhammad Abdul Jalil, Ferdous Azam, and Muhammad Khalilur Rahman's "Implementation Mechanism of Ethics in Business Organizations":

Administrative Sciences: Petru L. Curseu's "Intra-group Conflict and Teamwork Quality: The Moderating Role of Leadership Styles”:

Lt. Col. Russell Pierre, Jr. and Jerome G. Peppers, Jr.'s "Conflict in Organizations: Good or Bad?":

  • Attributed to Lt. Col. Russell Pierre, Jr. and Jerome G. Peppers, Jr.
  • This material is in the public domain.

Wikipedia Resources:

Mac McCarthy's "Managing Conflict":

Donegal Mediation Network's "What are the Principles of Mediation?":

International Journal of Business and Management: Ezekiel Saasongu and Darius Ngutor Ikyanon's "The Influence of Corporate Culture on Employee Commitment to the Organization":

TEDxTalks: Catherine Courage's "Igniting Creativity to Transform Corporate Culture":

Néstor Miranda Carús' "Organizational Design":

Lynne Green, Samantha Heather, Lane McKittrick, Adrian Naranjo, and Christy Ward's "Understanding the Multiple Generations in the Workplace":

KOERS Bulletin for Christian Scholarship: Volker Kessler's "Leadership and Power":

Wise-Online: Ann Heidkamp's “A Model for Initiating Conflict Resolution: How to Plan an Effective Opening Statement":

Professor Mary P. Rowe's "Negotiation: Theory and Practice":

Last modified: Wednesday, July 27, 2016, 2:56 PM