The following study guide is meant to help you prepare for the final exam. This material is for your practice and review only. You will not be asked to turn in your responses to the questions and activities below. As you work through these study guides, take note of your confidence level with the material. Ask yourself if you feel comfortable with your grasp of these topics, and take the suggestions for resources to re-watch or re-read seriously before proceeding to the final exam.
2a.1. Managers play an integral role in the operation of all organizations.
A. Describe the role of each of the different types of organizational managers: top managers, functional managers, supervisory managers, line managers, staff managers, project managers, and general managers.
B. Explain the various ways managers address interpersonal relationships within the organization.
C. Be aware of the relationship between leadership, entrepreneurship, and strategic activities.
Can you identify the roles managers must take on in order to be effective and ensure that corporate goals are met? Understanding these factors will enable you to perform well on the final exam. Review these course resources to boost your confidence in this area: Principles of Management: “Chapter 1, Section 2: Who Are Managers?” and “Chapter 1, Section 3: Leadership, Entrepreneurship, and Strategy”.
2a.2. Effective managers exhibit certain behavioral traits and styles of leadership.
A. The Big Five personality traits are openness, conscientiousness, extraversion, agreeableness, and neuroticism.
B. Explain the three primary styles of decision making: authoritarian decision making, democratic decision making, and laissez-faire decision making.
C. Describe the contingency and contemporary approaches to leadership: Fiedler’s Contingency Theory, Situational Leadership Theory, Path-Goal Theory of Leadership and Transformational Leadership Theory.
The best resource to review for these concepts is Principles of Management: “Chapter 10: Leading People and Organizations”.
2a.3. Emotions and individual personalities affect every workplace.
A. Explain how emotions affect behavior and attitudes toward work and toward co-workers.
B. Describe how managers can unify and motivate their teams.
The Affective Events Theory, explored in the final exam, can be reviewed in this resource: Organizational Behavior, v.1.1: “Chapter 7, Section 5: Emotions at Work.” High performing work teams are introduced in this resource: Principles of Management, v.1.1: “Chapter 16, Section 6: Designing a High-Performance Work System”.
This vocabulary list includes terms that might help you answer some of the review items above and some terms you should be familiar with to be successful in completing the final exam for the course.