Read the "Applications" section in Chapter 1 (pages 5–23). This covers the topics of software characteristics, software responsiveness, types of applications, and applications in business.
In the "Application Characteristics" section (pages 5–13), review Figure 1-1 on page 6 for an overview of software characteristics.
In the "Application Responsiveness" section (pages 13–17), review Figure 1-12 on page 14 for an overview of two types of software responsiveness.
In the "Applications in Business" section (pages 22–23), review Figure 1-17 on page 22 for an overview of application in business.