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  • COMM001: Principles of Human Communication
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    Course Introduction
    Course Syllabus
    Unit 1: Foundations of Human Communication
    1.1: Defining Communication
    Defining Communication and Communication Study
    Elements of Communication
    What is Communication?
    1.2: Verbal Communication
    Verbal Communication
    A Primer on Verbal Communication
    1.3: Nonverbal Communication
    Nonverbal Communication
    Understanding Nonverbal Communication
    1.4: Perception and Impression Management
    Impression Management
    1.5: Ethical Communication
    Understanding the Ethics of Public Speaking
    1.6: Intercultural Communication
    Intercultural Communication
    Culture and Communication
    Effective Cross-Cultural Communication
    1.7: Introduction to Communication Theory
    Communication Theory
    1.7.1: Coordinated Management of Meaning
    1.7.2: Symbolic Interactionism
    1.7.3: Attribution
    Attribution Theory
    1.7.4: Constructivism
    Constructivism
    1.7.5: Elaboration of Likelihood
    Elaboration of Likelihood Model
    1.7.6: Social Judgment
    Social Judgment Theory
    1.7.7: Social Penetration
    1.7.8: Uncertainty Reduction
    Uncertainty Reduction Theory
    1.7.9: Groupthink
    Groupthink
    1.7.10: Issues of Face
    Face Negotiation Theory
    1.8: Rhetorical Criticism
    Rhetorical Criticism
    1.9: Gender Communication
    Gender Communication
    Communication and Gender
    Unit 1 Assessment
    Unit 1 Assessment
    Unit 2: Interpersonal Communication
    2.1: Interpersonal Communication
    Interpersonal Communication
    Interpersonal Communication Processes
    More on Interpersonal Communication
    Stages of Relationship Theory
    "I" and "You" Messages in Conflict
    2.2: Listening in Human Communication
    The Importance of Listening
    2.3: Practicing Interpersonal Communication Skills
    Communication Skills for Personal and Professional Development
    2.4: Interpersonal Communication Applications in Context
    Police Communications Skills
    2.5: Interpersonal Communication Theories
    Unit 2 Assessment
    Unit 2 Assessment
    Unit 3: Group Communication
    3.1: Group Communication
    Group Communication
    Managing Groups and Teams
    Group Formation
    Group Problem-Solving Procedures
    3.2: Theories of Group Communication
    Groupthink
    The Role of Leadership in Team Decision-Making
    3.3: Conflict Management and Group Communication
    Managing Conflicts Productively
    3.4: Small Group Communication in Action
    Unit 3 Assessment
    Unit 3 Assessment
    Unit 4: Organizational Communication
    4.1: Organizational Communication
    Organizational Communication
    Internal Communication
    4.2: Communicating in Organizations
    Communication
    4.3: Interpersonal and Intrapersonal Communication in the Workplace
    Intrapersonal and Interpersonal Business Communication
    Interpersonal Communication in the Workplace
    4.4: Theories of Organizational Communication
    Communication in the Organization
    4.5: Current Applications in Organizational Communication
    The Power of Introverts
    Social Media in the Workplace
    Age Matters: Generations Working Together
    Unit 4 Assessment
    Unit 4 Assessment
    Unit 5: Mass Communication
    5.1: Mass Communication and the Media
    Mass Communication
    5.2: Media Literacy
    Eight Key Concepts for Media Literacy
    Media Literacy
    5.3: Applications of Mass Communication and Human Communication
    The Ethics of Social Media
    Unit 5 Assessment
    Unit 5 Assessment
    Study Guide
    COMM001 Study Guide
    Course Feedback Survey
    Course Feedback Survey
    Certificate Final Exam
    COMM001: Certificate Final Exam
    Saylor Direct Credit
    Archived Materials
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  1. COMM001: Principles of Human Communication
  2. Unit 4: Organizational Communication
  3. 4.3: Interpersonal and Intrapersonal Communication in the Workplace
  4. Intrapersonal and Interpersonal Business Communication

Intrapersonal and Interpersonal Business Communication

Completion requirements

This chapter provides an in-depth discussion of organizational relationships and communication in its practical applications. Complete the exercises at the end of each section, and explore some of the additional resources in section 16.7.

Click on Intrapersonal and Interpersonal Business Communication to open the resource.
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Saylor Academy © 2010-2025 except as otherwise noted. Excluding course final exams, content authored by Saylor Academy is available under a Creative Commons Attribution 3.0 Unported license. Third-party materials are the copyright of their respective owners and shared under various licenses. See detailed licensing information. Saylor Academy®, Saylor.org®, and Harnessing Technology to Make Education Free® are trade names of the Constitution Foundation, a 501(c)(3) organization through which our educational activities are conducted.