Managing Demographic and Cultural Diversity

Read this chapter for an in-depth look at how to manage demographic and cultural diversity. First, we will consider what constitutes diversity, as well as the benefits of managing it. We will attempt to describe the challenges of managing a diverse workforce, including multicultural work forces and those organizations with diverse demographics. We will conclude with a discussion on diversity and ethics, and how standards of ethics may vary depending on culture, age, gender, and other traits. While reading this chapter, think what you bring to the workplace. What unique demographic or cultural attributes do you possess? How do these characteristics affect your values and management style? What steps can you take to better understand, work with, and manage those who may have different characteristics than you?