Organizational Behavior: "Chapter 7: Managing Stress and Emotions"

Stress and emotions are two critical elements that influence a person's perception. As you read this chapter, think also about the role that emotions play in behavior, and to the concept of "emotional intelligence". Pay particular attention to the concepts of self-awareness, self-management, social awareness, and relationship management. How do these concepts relate to individual performance? The chapter concludes with a discussion on the role of national culture on stress.