Human Relations: "Chapter 9.5: Ethical and Cross-Cultural Negotiations"

It may be legal, but is it ethical? Read this chapter section to learn about the role of ethics in negotiations and how one culture may consider something to be “right and fair,” while another perceives it to be threatening and antagonistic.

For example, an American nods their head to convey agreement, while someone from China nods their head to simply convey they are “listening and following what you are saying.”  The exercises at the end of the chapter section pose some thought-provoking questions.  How would you respond?