Business Processes and Information Technology: "Chapter 2: Documenting Business Processes and Information Systems"

Read the first six pages of Chapter 2. How are business processes crucial for the functioning of a business and how technology is integrated with the processes. Think about some things you do on a regular basis, like pay your bills online or check your email. Are you able to map out simple processes that support your day-to-day activities? Do you feel confident that another person could complete the task based on your process map?