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PRSM107: Crisis Communication (2015.A.01)
Sections
Course Introduction
Course Syllabus
Unit 1: Crisis Communication Introduction
Unit 2: Preparing for a Crisis
Unit 3: Using Social Media During a Crisis
Unit 4: Designing a Crisis Communication Plan (CCP)
Unit 5: Developing Strategic Messages
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PRSM107: Crisis Communication (2015.A.01)
Summary
PRSM107: Crisis Communication (2015.A.01)
Time: 18 hours
Free Certificate
Learn how to apply crisis communication principles to protect and defend a company or organization facing a problem or challenge that threatens to harm its brand or reputation.