Unit 1: Overview of Interpersonal Communication
Communicating clearly and effectively requires critical skills. In this unit, you will learn about essential communication competencies and how to use them to build and manage relationships. For instance, in a workplace setting, practical communication competencies include providing constructive feedback to colleagues and navigating conflicts to maintain positive working relationships.
Completing this unit should take you approximately 5 hours.
Upon successful completion of this unit, you will be able to:
- describe fundamental concepts of interpersonal communication and its functions, such as self-disclosure; and
- identify the essential competencies of interpersonal communication and relationship-building, such as managing conflicts.
- describe fundamental concepts of interpersonal communication and its functions, such as self-disclosure; and