Unit 4: Improving Interpersonal Communication
When we communicate, we can say a lot without speaking. In this unit, you will learn how nonverbal signals can give additional information and meaning over and above verbal communication. For instance, consider a job interview where maintaining good eye contact and using open body language can convey confidence and professionalism, complementing your verbal responses. Improving your communication skills plays a vital role in personal and professional development. To conclude the unit, you will practice using language accurately and appropriately.
Completing this unit should take you approximately 6 hours.
Upon successful completion of this unit, you will be able to:
- describe the influence of nonverbal cues on verbal messages; and
- apply communication theories to demonstrate accurate and appropriate language use.
- describe the influence of nonverbal cues on verbal messages; and