Considering Emotions

During negotiations, many emotions may arise while attempting to resolve conflict. Emotions must be considered when in the middle of a conflict because they can influence the outcomes considerably. In many cases, emotions can overcome reason, and as a leader, you must consider this to keep an effective balance. In this interesting first video in a series by Dr. Lana Staheil, fear, anger, sadness, and disgust are emotions to consider during a negotiation.

Creative Minds Are Different

This video discusses creative minds and how important connections are during a conflict.



Source: Lana Staheil, https://www.youtube.com/watch?v=_FPTm_qHhMQ
Creative Commons License This work is licensed under a Creative Commons Attribution 3.0 License.