PRDV107: Crisis Communication

After reviewing the course materials in this unit, post your response to the following questions to the discussion forum. Review and respond to at least one other student's posts.

1. Describe a real-world situation that may lead to a crisis needing to be managed.
2. What is the situation? How did you anticipate this as leading to a crisis? What might you do to plan to resolve or evade the crisis?
3. Considering your role in crisis management. What type of plans would you have in place to respond to and handle news media inquiries?
4. What key messages would you have prepared for your spokesperson?
5. How would you distribute this information to your various audiences?