Essential Terms

A conflict management style that uses indirect, emotionally calm approaches to maintain harmony

Listening for the meaning by focusing on the speaker, and responding thoughtfully to ensure both the meaning and intent of their message are understood

The stage of culture shock when the person feels at home and can fully participate in the host culture

The act of thinking that all people are basically the same, denying the differences that are important to each individual's identity

The sense of being accepted and connected to a group

The ability to continually supplement and revise existing knowledge to create new categories rather than forcing new knowledge into old categories

An inquiry-based communication style that moves away from winning an argument and toward shared understanding through open-ended questions and mutual exploration of values

When a person is drawn to someone who possesses traits that complement their own

When the world becomes more the same because of cultural imperialism

Blending global media with a country's local traditions to create something unique