Essential Terms | Saylor University

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A

accommodating style

A conflict management style that uses indirect, emotionally calm approaches to maintain harmony

active listening

Listening for the meaning by focusing on the speaker, and responding thoughtfully to ensure both the meaning and intent of their message are understood

adjustment stage

The stage of culture shock when the person feels at home and can fully participate in the host culture

assumed similarity

The act of thinking that all people are basically the same, denying the differences that are important to each individual's identity