Course Learning Outcomes (CLOs)

Upon successful completion of this course, you will be able to:

• Identify and explain negotiation theory and strategies such as problem-solving, relationship management, and shared interests
• Explain various types of negotiation, including distributive negotiation, cooperation, competition, and phases of negotiation
• Discuss strategies for managing dysfunctional conflict, avoiding biases and stereotypes, promoting inclusivity, and working toward a common goal
• Compare alternative dispute resolution models, such as negotiation, mediation, arbitration, and litigation
• Describe international negotiation strategies, such as cross-cultural communication, cultural dimension theories, and political and legal issues