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Course Syllabus

PRDV225: Managing Employees

Course Introduction

Course Syllabus

Unit 1: Motivation

1.1: Case Study: Zappos Creates a Motivating Place to Work

1.2: Need-Based Theories of Motivation in Management

1.3: Process-Based Theories of Motivation in Management

1.4: How to Develop Your Personal Motivation Skill Set

Unit 2: Empowerment

3.1: Case Study: PointCast

3.2: Management's Conflict Essentials

3.3: Identifying the Causes and Outcomes Associated with Conflict

3.4: Implementing Conflict Management

3.5: Management Must Understand Negotiations

3.6: Conflict Resolution

3.7: Bringing It All Together: A Final Thought on Personality, Behaviors, Biases, Empowerment, and Improving Productivity

Course Feedback Survey

Certificate Final Exam

Quizzes