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PRDV104: Professional Etiquette
Sections
Course Introduction
Unit 1: Workplace Courtesy
Unit 2: Workplace Communication
Unit 3: Diversity in the Workplace
Course Feedback Survey
Certificate Final Exam
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Quizzes
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PRDV104: Professional Etiquette
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PRDV104: Professional Etiquette
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-- Course Introduction --
-- Unit 1: Workplace Courtesy --
-- 1.1: The Golden Rule for Business Etiquette --
-- 1.2: Etiquette In and Out of the Office --
-- 1.3: The Qualities Employers Look For --
-- Unit 1 Assessment --
Unit 1 Assessment
-- Unit 2: Workplace Communication --
-- 2.1: Verbal Communication --
-- 2.2: Facial Expressions and Body Language --
-- 2.3: Active Listening --
-- 2.4 Using Technology --
-- 2.5: Using Email Appropriately --
-- 2.6: Speaking on the Phone --
-- 2.7: Using Videoconferencing --
-- Unit 2 Assessment --
Unit 2 Assessment
-- Unit 3: Diversity in the Workplace --
-- 3.1: Diversity and Cultural Awareness --
-- 3.2: Intercultural Communication Competence --
-- Unit 3 Assessment --
Unit 3 Assessment
-- Course Feedback Survey --
-- Certificate Final Exam --
PRDV104: Certificate Final Exam
-- Archived Materials --
PRDV104: Certificate Final Exam (Attempts before 2020/06/03)
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Unit 1 Assessment
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Unit 1 Assessment
Unit 2 Assessment
Quiz
Unit 2 Assessment
Unit 3 Assessment
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Unit 3 Assessment
Certificate Final Exam
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PRDV104: Certificate Final Exam
Quiz Unit 1 Assessment