Topic Name Description
Course Syllabus Page Course Syllabus
1.1: Microsoft Word Window and Menu Environment Page How to Open a Microsoft Word Document

Watch this introductory video to learn how to open a new document, insert text, name your document, use spell check, center your text, change your font, and use the basic navigation tools in Microsoft Word.

Page Microsoft Word Layout Basics

Watch this video to explore the Microsoft Word interface, such as the title bar, the task bar, ribbon display options, and the quick access toolbar. The presenter also shows how to maximize and minmize the windows in your screen space.

Page Microsoft Word's Quick Access Toolbar

Watch this video to learn how to use Microsoft Word's Quick Access toolbar to easily perform common commands.

1.2: Google Docs Window and Menu Environment Page How to Open a Google Docs Document

Watch this brief video for a quick overview of how to open and create a new Google Docs document.

Page Google Docs Menu Bar

This video presents some different commands on the Google Docs toolbar. Note that the version of Google Docs in this video will look different than your version, but the principles are the same.

2.1: Creating Documents Page Creating a Microsoft Word Document

Watch this video to learn the basics of how to create a new document in Microsoft Word, add text, and use basic formatting such as bold, italics, and underline.

Page Creating a Google Docs Document

Watch this video to learn how to create a document in Google Docs, and for a quick tutorial of basic formatting tools, such as how to change the font size of text; add headings, titles, and subtitles; create links to other pages; and rename your document. An advantage of Google Docs is that it saves your work while you are typing and you can review past versions of your document.

2.2 Using and Creating Document Templates Page Microsoft Word Templates

Watch this video to learn how to use and create templates in Microsoft Word. A variety of templates are available, such as for business letters, resumes, and newsletters. You also can save your edits to create your own new template which you can use later. Microsoft Word and Google Docs have document elements you can insert into your template that update automatically, such as the date or time.

Page Google Docs Templates

Watch this video to learn how to find, use, and create templates in Google Docs.

Page More Google Templates

Watch this video to see the gallery of templates available in Google Docs. Note that after timestamp 2:13 this video also looks at some templates in two other Google products, Google Sheets and Google Presentation.

2.3 Basic Tools Page Save and Save As

Watch this video to learn about the difference between the Save and Save As commands, which you can use to replace or create new versions of your document.

Page Printing Selected Text

Watch this video to learn how to print a document or a portion of a document.

Page Reviewing and Editing

This video discusses the editing features in Google Docs. When you are collaborating with someone in Google Docs, you can make "suggested edits" that allow the document owner to review, accept, or reject your suggestions. The "voice type" tool lets you input text with your voice. You can also use these features on your phone.

Page Inserting an Image

Watch this video to learn how to insert and resize images you have saved on your computer into Google Docs.

Page Dragging Pictures

Watch this video to learn how to insert, move, and resize images and pictures in Microsoft Word.

Page Sharing with Google Docs

This video demonstrates two ways to share documents you create in Google Docs with someone else. Google offers different types of sharing permissions so you can simply allow your work colleagues to view your materials, or you can offer editing permissions so you can all insert comments and suggest edits to collaborate on a single document.

2.4. Basic Formatting Commands Page How to Format Your Text

Watch this video to learn about some basic Microsoft Word tools you can use to change the format your text, such as font size, bold, italics, strikethrough, subscript, superscript, and underline.

Page Using Themes, Fonts, and Colors

Watch this video to learn how to use colors, fonts, and themes to change the appearance of your document.

Page Character Spacing

Watch this video to learn how to use Microsoft Word's character spacing options.

Page Using Styles

This video demonstrates how to use style commands to easily change the appearance of the text in your document. This formatting technique which is available in Google Docs and Word is especially useful when you create multi-page documents. Your materials will look more organized and are easier-to-read when the font type and spacing for each different level of header shares the same style.

Page More Tips for Formatting Multi-page Documents

Watch this video to learn some techniques for organizing multi-page Microsoft Word documents, such as using different types of headings, a table of contents, headers, and page numbers. We explore headers and footers in more detail at the end of Unit 3.

Page Collaborating with Google Docs

While this tutorial is intended to prepare teachers who plan to use Google Docs to share materials and editing commands with their students, the principles apply to the workplace as well.

Page More Advanced Google Docs Tools

This tutorial reviews advanced Google Docs features for making documents more visually appealing, such as adding new fonts to your toolbox, inserting media and tables, and using Google's explore panel to find additional resources.

3.1: What is a Business Letter? Page How to Construct a Business Letter

Read this handout which discusses business writing and the proper way to format business letters. As you read, think about a work-related letter you have sent or received. Did you or the author follow these guidelines?

Page How to Construct a Business Memo

Read this chapter to learn how to formulate a business memo or email.

3.2. Creating a Block-Style Letter or Memo Page How to Create a Block-Style Letter in Microsoft Word

Watch this video for a tutorial on how to create a block-style letter using Microsoft Word.

Page How to Create a Block-Style Letter in Google Docs

This video demonstrates how to create a block-style letter using Google Docs.

Page Block-Style Memos

Watch this video to learn how to create a block-style business memo.

3.3. Adjusting the Margins and Page Borders of your Business Letter Page Margins in Microsoft Word

This video demonstrates how to change the margins in Microsoft Word.

Page Margins in Google Docs

While this video focuses on how to set up MLA formatting, it also shows how to adjust the page margins in Google Docs. Note that scholars use three main style conventions to format their documents depending on the subject matter: APA (American Physiological Association), MLA (Modern Language Association), and Chicago Manual of Style.

Page Page Borders

Watch this brief video to learn how to add page borders to document.

3.4. Creating Headers and Footers for your Business Letter Page Headers and Footers in Microsoft Word

Watch this video to learn how to create headers and footers in Microsoft Word.

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