Unit 2: Verbal Communication
In this unit, we will explain the definition of verbal communication, highlight the differences between written and verbal communication, and demonstrate how verbal communication functions in our lives.
Completing this unit should take you approximately 5 hours.
Please read Chapter 2 for an in-depth discussion of verbal communication and its functions. As you read, pay close attention to the definition of verbal communication as a rule-bound system of symbols. Understanding the basic functions and operations of verbal communication in our lives is a critical component of the many forms of human communication. After reading the chapter, complete the discussion questions and write definitions for the key terms listed at the end of the chapter. These assignments will help prepare you for the final exam.
Please read Chapter 3: Verbal Communication on pages 148 through 223 for an overview of the concept of verbal communication and the elements that must be considered as we construct our verbal communication in many situations. Some of the elements to keep in mind include meaning and symbols, connotation and denotation, abstraction and concrete language.
This brief video compares and contrasts written and spoken communication. The presenter provides and overview of the most common model of transactional communication and shows how written communication and spoken communication have advantages and disadvantages for conveying different messages.
This lecture, presented by a group of practitioners and educators, provides an interesting discussion of common applications of verbal communication skills in our daily lives. These examples include applications in our personal lives with family and friends, as well as examples in our work lives with supervisors and coworkers. The presenters address the importance of verbal communication using traditional and new media.