• Unit 3: Creating Business Documents

    In this unit, we discuss how to create and format two standard business documents, block-style business letters and memos. Word processing tools allow us to incorporate a variety of font styles to emphasize text. These techniques include creating text that is in bold type, in italics, and underlined. We can also use borders to create a visual break between sections of a document. Finally, we explore how you can add headers and footers to present a polished, professional, and organized business document.

    Completing this unit should take you approximately 1 hour.

    • 3.1: What is a Business Letter?

      Many businesses use standard templates and styles for their memos, letters, and emails. Since these formats are standardized, you can use these templates to quickly create business documents in the proper format.

    • 3.2. Creating a Block-Style Letter or Memo

      When creating the basic block-style that many offices use for their emails, memos, and letters, be sure to pay attention to spacing between paragraphs and words, since it is an important component of block-style documents.

    • 3.3. Adjusting the Margins and Page Borders of your Business Letter

      Margins are the space between the text and edge of a document. By default, margins in Microsoft Word and Google Docs are set to one inch from the right, top, left, and bottom of the page. You may want to adjust the page margins if, for example, your company uses a logo at the top of the page. We can use page borders to customize documents with background colors and shading. You can apply a border to an entire page, a paragraph, or a section of text.

    • 3.4. Creating Headers and Footers for your Business Letter

      This section focuses on how to use headers and footers which we often use when creating documents that have multiple pages. For example, they may contain information, such as the author’s name, date and time, or page numbers. As their names suggest, headers appear at the top of a document, while footers appear at the bottom.