The Scanning Process

This chapter provides a comprehensive overview of the process of environmental scanning. It goes in depth by describing different methods used in environmental scanning.

Ways of seeing

Principles

But, bear in mind these principles as you scan for fresh ideas:

  • Explore both sides of the ledger to gain a complete picture. 
  • Think micro and macro at all times. 
  • Use "multiple lenses" to look at the same information or situation. 
  • Look for ways to "triangulate" (verify from multiple sources) information. 
  • Accept and think beyond felt needs and opportunities. 
  • Incorporate diverse sources and viewpoints. 
  • Consider both internal and external perspectives. 
  • Use multiple techniques.
  • Explore both needs and constraints, and opportunities and assets. 
  • Form a global view without being superficial or narrowly focused. 
  • Involve those who can act on the information.
  • Promote only realistic expectations. 
  • Ensure your research decision criteria are clear upfront.
  • Sense check whether an idea is socially, economically, politically, technologically viable.